I have developed excellent customer service skills through my experience as a Professional Development Specialist, where I regularly engaged with clients to address their needs and resolve issues effectively. For example, I managed training for over 300 clients, providing tailored support and ensuring high satisfaction ratings. I thrive in collaborative settings, as demonstrated by my work with instructional designers and colleagues to develop comprehensive training programs. My strong attention to detail and excellent listening abilities were key in creating and refining curriculum materials and adapting them to diverse learning environments. Additionally, I successfully adapted to different educational settings and continuously sought to expand my knowledge and skills to better serve my team and clients.